General

• What should I bring with me when I come for a scheduled office appointment?
• Are my medical records kept private and confidential?
• Do I need a referral to make an appointment?
• How can my family doctor help me to obtain specialist medical care?
• What should I expect during first visit?
• What are your business hours?
• What should I bring with me when I come for an appointment?
• How do I schedule an appointment?

What should I bring with me when I come for a scheduled office appointment?

Apart from medicare and your insurance information

• A referral from your General Practitioner or family doctor.
• All pertinent x-ray reports and test results from your primary care or referring physician
• A list of all medications that you are currently taking
• A list of any known drug allergies and the symptoms you may have from taking these medicines
• If you have had surgery elsewhere, please bring a copy of your operation report.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records.

Ordinarily we will not release the contents of your medical file without your consent.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for you and your condition, and also because Medicare pays higher rebates for specialist services if you have been referred.

How can my family doctor help me to obtain specialist medical care?

Before seeing any medical specialist, it is always preferable to talk to your own family doctor, who can discuss your condition with you and advice on whether any specialist care is appropriate. If it is, he or she can help you to choose the specialist best suited to your needs. Your family doctor can help the specialist to care for you better by providing relevant information about your health. Communicating with the specialist will also enable your family doctor to care for you better during and after your specialist treatment.

What should I expect during first visit?

During your initial visit, Dr. Crawford will explain the specific procedure you want, help you visualize the results and go over the risks. He may do a physical examination and ask you a bunch of questions. Once you go and have the test done then he will decide what your diagnosis and appropriate treatment.

Although complications are rare, all surgeries, especially those that involve anaesthesia, carry some risks. Dr. Crawford will outline these for you based on the specific procedure.

What are your business hours?

Our practice hours are from 9:00am to 5:00pm, Monday through Thursday, Friday: 9:00 AM to 1:00 PM . Appointments can be made by telephoning our practice at +1. 309.663.6461

What should I bring with me when I come for an appointment?

When you come for your appointment remember to bring the following:

• Driver’s License or a valid ID
• Insurance information
• Referral Letter (if required)
• Reports, X-rays, MRI’s, CT scans etc. and any other relevant information
• List of medications (if any)

How do I schedule an appointment?

You can schedule an appointment by calling us directly during our working hours.